A Support PIN is a number or phrase we use to verify the support ticket is from you.
We will ask for your Support PIN whenever you open a support ticket, email, or phone us. Support will only be provided with a verified PIN.
How do I create a new Support PIN?
Login to My Account and click on the Profile tab. Scroll to the bottom of the Profile page. Add a new PIN or phrase and save your changes. Or access here:
Create or update Support PIN »
Where do I find my support PIN?
Once setup, you will find your Support PIN at the bottom of the My Account and Profile pages.
